What Information Do We Collect?
We only collect the essentials to run our business smoothly and give you the best service:
Booking details – Name, email, phone, vehicle info, and service type when you schedule an appointment.
Contact forms – Info you voluntarily provide when requesting a quote or contacting us.
Payment info – Processed securely by our third-party processor. We never store credit card numbers.
Website data – Basic analytics (like pages visited and browser type) to help us improve your experience.
👉 Want to see the services people book the most? Check out our mobile detailing packages.
🎯 How We Use Your Info
We use your info to:
Schedule and confirm appointments
Send service reminders or follow-ups
Answer questions and provide support
Improve website performance
Occasionally share offers (if you opted in)
We will never sell your information. That’s a Vybrant promise.
💡 Your Privacy Rights
You have full control over your data. You can:
Request to view, correct, or delete your personal info
Opt out of marketing emails anytime
Ask us to clarify how your data is used
To make a request, just email: support@vybrant.ca.
🔐 How We Keep Your Info Safe
We use secure tools and encryption to protect your information. From our booking system to customer messages, everything is locked down.
If we ever experience a data breach (which, let’s be real, we work hard to prevent), we’ll notify you immediately and take swift action.
📍 Location-Based Use (Langley & Beyond)
Since Vybrant is based in Langley, BC, our services are designed for vehicle owners in the Fraser Valley and Lower Mainland. Any data collection aligns with Canadian privacy regulations, including PIPEDA.
Need mobile service in your area? Check our service zones for:
⚙️ Cookies & Tracking
We use cookies (not the tasty kind, unfortunately) to:
Remember your preferences
Track site traffic via tools like Google Analytics
Improve page speed and experience
You can adjust cookie settings in your browser anytime. No hard feelings.
🤝 Third-Party Services
Some tools we use (like scheduling, analytics, or payment processors) may collect data on our behalf. They follow strict privacy policies and only use data for necessary tasks.
We don’t let anyone use your data for their own gain.
✉️ Questions or Concerns?
We’re real people who care. If you have questions about how your data is handled, please reach out:
Email: contact@vybrant.ca
Phone: 604-992-6030
We appreciate your trust and aim to earn it every time you visit or book.